Basic Life Support & Automated External Defibrillators

Units covered:

● First Response Emergency Care

● First Response Care in Trauma

● First Response Care of Medical Conditions

Topics to include:

● Adult/child/infant CPR and AED

● Airway management including supraglottic airways

● Oxygen use

● Catastrophic bleeding

● Choking patient

● Respiratory system

● Circulatory system

● Management of fractures, burns and other trauma

● Management of ballistics trauma

● Kinetics and mechanism of injury

● Medical emergencies

● Patient report form

● Secondary survey

● Unconscious patient

● Wounds, bleeding, and shock

● Major incidents and triage

● Managing a scene

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

For new employees, we recommend a course length of 4 days. For refreshers, this course is usually delivered over 2 days. 

Who is this training for?

This qualification is required for police officers who carry a firearm or need more advanced first aid skills in an emergency environment.

Are there any specific entry requirements?

This training is only delivered to staff in the police service.

Are there any assessments on this course?

Yes, there are several practical assessments to ensure learning has taken place.

How long is this course valid?

It is recommended this course is attended annually.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity. 

Where is the training held?

The training is usually held on your own premises, although we can help you find a suitable venue if necessary.

Do I need to provide kit?

No, we will bring all training kits and manikins as required. It may be useful for your staff to have their own training kits, so they can practice using their specific equipment.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Assessing a scene

● Casualty assessment

● Using first aid equipment

● Assisting the ambulance service

● Cardiopulmonary resuscitation

● Unconsciousness

● Seizures

● Shock

● Choking

● Wounds & bleeding

● Burns & scalds

● Eye injuries

● Infection control

● Incident reporting & record keeping

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

7 hours, usually 09:00 – 16:00

What level is this course?

Level 3

Are there any assessments on this course?

Yes, 1 Multiple Choice Questionnaire and 3 practical assessments.

How old do I have to be to go on the course?

16 years+

Will I be provided with any resources?

Yes, all learners receive an Emergency First Aid at Work book.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course is valid for 3 years. With recommendations for yearly refreshers. 

If I fail an assessment, can I do it again?

Yes, you have 4 weeks within which to pass all of the assessments.

Do I need to bring anything with me on the day?

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss. 

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Assessing a scene

● Casualty assessment

● Using first aid equipment

● Assisting the ambulance service

● Cardiopulmonary resuscitation

● Unconsciousness

● Seizures

● Shock

● Choking

● Asthma

● Heart attacks

● Wounds & bleeding

● Fractures, strains & sprains

● Spinal injuries

● Burns & scalds

● Eye injuries

● Head injuries

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

3 days, usually 09:00 – 16:00 each day

What level is this course?

Level 3

Are there any assessments on this course?

Yes, 3 Multiple Choice Questionnaires and 5 practical assessments.

How old do I have to be to go on the course?

16 years+

Will I be provided with any resources?

Yes, all learners receive an First Aid at Work book.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course is valid for 3 years. With recommendations for yearly refreshers. 

If I fail an assessment, can I do it again?

Yes, you have 10 weeks within which to pass all of the assessments.

Do I need to bring anything with me on the day?

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss. 

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Assessing a scene

● Casualty assessment

● Using first aid equipment

● Assisting the ambulance service

● Cardiopulmonary resuscitation

● Unconsciousness

● Seizures

● Shock

● Wounds & bleeding

● Incident reporting & record keeping

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

3 days, usually 09:00 – 16:00 each day

What level is this course?

Level 3

Are there any assessments on this course?

Yes, 3 Multiple Choice Questionnaires and 5 practical assessments.

How old do I have to be to go on the course?

16 years+

Will I be provided with any resources?

Yes, all learners receive an First Aid at Work book.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course is valid for 3 years. With recommendations for yearly refreshers. 

If I fail an assessment, can I do it again?

Yes, you have 10 weeks within which to pass all of the assessments.

Do I need to bring anything with me on the day?

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss. 

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Assessing a scene

● Casualty assessment

● Using first aid equipment

● Assisting the ambulance service

● Cardiopulmonary resuscitation

● Unconsciousness

● Seizures

● Shock; Choking; Asthma

● Heart attacks

● Wounds & bleeding; Burns & scolds

● Fractures, strains & sprains

● Spinal injuries

● Eye injuries

● Poisoning 

● Anaphylaxis

● Diabetes

● Head injuries

● Stroke

● Drowning

● Infection control

● Incident reporting & record keeping

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

3 days, usually 09:00 – 16:00 each day

What level is this course?

Level 3

Are there any assessments on this course?

Yes, 3 Multiple Choice Questionnaires and 5 practical assessments.

How old do I have to be to go on the course?

16 years+

Will I be provided with any resources?

Yes, all learners receive an First Aid at Work book.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course is valid for 3 years. With recommendations for yearly refreshers. 

If I fail an assessment, can I do it again?

Yes, you have 10 weeks within which to pass all of the assessments.

Do I need to bring anything with me on the day?

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss. 

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Theory of fire

● Fire prevention techniques

● Identifying means of escape

● What to do in case of a fire

● How to act in response to a fire alarm

● Fire fighting equipment

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course?  

2 hours.

Who is this training for?

This training is for those who act as fire safety officers or fire marshals in their workplace. It is also suitable for those looking to understand more about fire safety.

Are there any assessments on this course?

No, there are no summative assessments

How long is this course valid?

It is recommended this course is attended annually.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

Where is the training held? 

The training is usually held on your own premises, although we can help you find a suitable venue if necessary. Alternatively, we can deliver this training online.

I have a learning disability or difficulty; can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

Units covered:

● First Response Emergency Care

● First Response Care in Trauma

● First Response Care of Medical Conditions

Topics to include:

● Adult CPR and AED

● Airway management

● Burn severity

● Catastrophic bleeding

● Child cardiopulmonary resuscitation

● Choking patient

● Circulatory system

● Infant cardiopulmonary resuscitation

● Management of fractures

● Medical emergencies

● Patient report form

● Respiratory system

● Secondary survey

● Unconscious patient

● Wounds, bleeding and shock

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course?  

35 hours, usually 09:00 – 16:00 over 5 days. This can be split over several weeks.

What level is this course? 

Level 3

Who is this training for? 

Those who have a specific responsibility to provide prehospital care to patients requiring emergency treatment. Ideal for those looking to progress in an ambulance service, or those in military, police or fire service roles.

Are there any specific entry requirements?

You must be over 17 years old. First aid knowledge is not a requirement to attend this course.

Are there any assessments on this course? 

Yes, 3 Multiple Choice Questionnaires, 1 invigilated exam and 6 practical assessments. 

How old do I have to be to go on the course? 17 years+

Will I be provided with any resources? 

Yes, all learners receive a First Aid at Work book. You will also receive a recommended reading list. One of these books will be available to loan for the duration of the course teaching. 

I am not physically able to get on and off the floor (or have another physical disability), can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course is valid for 3 years. If you requalify within 3 years, you may attend a 3-day requalification course.

With recommendations for yearly refreshers.

If I fail an assessment, can I do it again?

Yes, you have 20 weeks within which to pass all of the assessments.

Do I need to bring anything with me on the day? 

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this? 

Yes, we must have a ratio of 1 trainer to 6 learners but are able to deliver to any size group if we have the capacity.

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

Units covered:

● Patient Assessment and Management

● Emergency Trauma Care

● Focussed Emergency and Urgent Care

Topics to include:

● Adult CPR and AED

● Airway management including supraglottic airways

● Burn severity

● Catastrophic bleeding

● Child/infant cardiopulmonary resuscitation

● Choking patient

● Circulatory system

● ECG recognition

● Management of fractures

● Medical emergencies

● Patient report form

● Respiratory system

● Use of medical glass

● Secondary survey

● Blood pressure and blood sugar measurements

● Mental health

● Unconscious patient

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course?  

39 hours usually 09:00 – 17:00 for 5 days. This can be split over several weeks.

What level is this course?

Level 4

Who is this training for? 

Those who have a specific responsibility to provide prehospital care to patients requiring emergency or urgent treatment. Ideal for those looking to progress in an ambulance service, or those in military, police or fire service roles.

Are there any specific entry requirements? You must be over 18 years old and have a FREC 3 or equivalent qualification. 20 hours of pre-reading is strongly recommended to ensure you are ready for the course.

Are there any assessments on this course? Yes, 2 invigilated exams, 3 practical assessments, 2 skills tests and 3 workbooks.

How old do I have to be to go on the course? 18 years+

Will I be provided with any resources? 

Yes, all learners receive a First Aid at Work book. You will also receive a recommended reading list. One of these books will be available to loan for the duration of the course teaching.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid?

This course is valid indefinitely, providing you undertake regular CPD and maintain a CPD portfolio. It is strongly recommended you undertake an Intermediate Life Support course annually. If you do not maintain CPD, you can undertake the FREC 4 course again after 3 years.

With recommendations for yearly refreshers.

If I fail an assessment, can I do it again? 

Yes, you have 12 months within which to pass all of the assessments.

Do I need to bring anything with me on the day? 

Please bring an ID card (for a full list of acceptable ID, please contact us) and comfortable clothing. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 6 learners but are able to deliver to any size group if we have the capacity.

Where are courses held?

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Causes and prevention of cardiorespiratory arrest

● ABCDE approach

● Initial resuscitation and defibrillation (AED)

● Airway management

● Targeted training

● Cardiac arrest scenarios

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

I have never done a first aid course before; will this be suitable for me? 

This course is designed for people who work in a healthcare environment, who may be required to attend or manage a cardiac arrest. They need access to oxygen and airway adjuncts.

How long is this course valid? 

We recommend doing this course on an annual basis. 

How long is the course? 

7 hours, usually 09:00 – 16:00. With recommendations for yearly refreshers.

Are there any assessments on this course?

Assessment on this course is continuous – the trainer will ensure that you are able to demonstrate all of the skills taught. 

How old do I have to be to go on the course?

18 years+

I am not physically able to get on and off the floor (or have another physical disability), can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

Do I need to bring anything with me on the day? 

It is a good idea to wear comfortable clothing. We will provide all kit required. Refreshments are not routinely provided by TrainEEAST when delivering in your own premises. You may wish to bring a pen and paper. 

Where are courses held? 

Courses are usually held at your venue, though in discussion with us we can source venues. Please contact us to discuss. 

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Manual handling law

● Principles of spine and back care

● Risk assessment

● Safer load moving and handing techniques

● Safer patient moving and handling techniques

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

3 hours

What level is this course? 

Level 2

Who is this training for? 

This qualification outlines the reasons for safer manual handling and the legal requirements. This is a theory-based Award – if you require a practical-based session, please contact us.

Are there any specific entry requirements? 

You must be 14+ years of age to attend this course. 

Are there any assessments on this course? 

Yes, a multiple-choice question paper. 

How old do I have to be to go on the course? 

14+ years

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

It is recommended you refresh your knowledge every 3 years.

If I fail an assessment, can I do it again?

Yes, you have 4 weeks to pass the course.

Do I need to bring anything with me on the day? 

Please bring an ID card (for a full list of acceptable ID, please contact us). You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

Half day

● An understanding of mental health

● Basic knowledge of mental health issues

● Looking after your own mental health

● How to support someone in distress

1 day

● Confidence to advocate for mental health awareness

● Ability to spot signs of mental ill health

● Skills to support positive wellbeing

2 days

● In depth understanding of mental health

● Practical skills to spot the triggers/signs of mental ill health

● Confidence to reassure and support a person in distress

● Enhanced inter-personal skills

● Knowledge to help someone recover

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

14 hours total qualification time, usually 09:00 – 16:00 over 2 days. 

What level is this course? 

Level 3

Who is this training for? 

This qualification is aimed at individuals who intend to work as a mental health first aider in the workplace.

Are there any specific entry requirements? You must be 16+ years of age to attend this course.

Are there any assessments on this course? Yes, a written assessment and a practical assessment.

How old do I have to be to go on the course? 16+ years 

Will I be provided with any resources? 

Yes, all learners receive a FutureQuals Mental Health reference Guide. 

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend? Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid? 

This course currently has no restricted validity. 

If I fail an assessment, can I do it again?

Yes, you have 6 months to pass the course.

Do I need to bring anything with me on the day? 

Please bring an ID card (for a full list of acceptable ID, please contact us). You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Understand the process of breathing

● Understand Hypoxia

● Discuss respiratory emergencies

● Pulse oximetry

● Demonstrate how to use a cylinder safely

● Understand the use of different O2 delivery systems (masks)

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

How long is the course? 

2 hours

Who is this training for?

People who have oxygen for clinical use. This could be in a dental surgery, ward or care environment. 

Who is this training for? 

You must be 18+ years of age to attend this course.

Are there any assessments on this course?

No, although it is important you have gained an understanding of how to safely use oxygen.

I am not physically able to get on and off the floor (or have another physical disability), can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

I have a learning disability; can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

How long is this course valid?

It is recommended that you attend this course on an annual basis.

Do I need to bring anything with me on the day?

We will bring all equipment required. You may wish to bring a pen and paper. Food is not provided but drinks will be made available.

I require a large group of employees to be trained, can you accommodate this?

Yes, we must have a ratio of 1 trainer to 12 learners but are able to deliver to any size group if we have the capacity.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

● Assessing a scene & a casualty

● Using first aid equipment

● Assisting the ambulance service

● Cardiopulmonary resuscitation

● Unconsciousness

● Seizures/convulsions

● Shock

● Choking

● Anaphylaxis

● Stroke

● Asthma

● Heart Attacks

● Wounds; bleeding; infection control

● Fractures, sprains & strains

● Spinal injuries

● Burns & scalds

● Eye injuries

● Poisoning

● Diabetes

● Head injuries

● Drowning

● Childhood illnesses

● Incident reporting & record keeping

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

I have never done a first aid course before; will this be suitable for me? 

Yes – this course is designed for those who have no previous first aid knowledge.

How long is this course valid? 

This course is valid for 3 years.

How long is the course?

15 hours, usually 09:00 – 16:30 over 2 days.

Who is the training for?

This qualification will enable you to competently and confidently act as a paediatric first aider in an environment where children and young people are present.

Are there any assessments on this course? 

Yes, 2 paper based assessments and a logbook of practical assessments.

How old do I have to be to go on the course?

16+ years of age

I am not physically able to get on and off the floor (or have another physical disability), can I still attend? 

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course

I have a learning disability or difficulty; can I still attend?

Yes, please contact us in advance to discuss reasonable adjustments to help you take part on the course.

Do I need to bring anything with me on the day?

It is a good idea to wear comfortable clothing. We will provide all kit required. Refreshments are not routinely provided by TrainEEAST when delivering in your own premises. You may wish to bring a pen and paper.

If I fail an assessment, can I do it again?

Yes, you have 7 weeks within which to pass all the assessments.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk.

TrainEEAST,

East of England Ambulance Service.

Hospital Lane,

Norwich,

Norfolk,

NR6 5NA

• Why do people fall?
• Who is more at risk of a fall?
• The primary survey (DRSABC)
• Minor injury management (wounds)
• When to call for an ambulance after a fall
• How to help someone safely get up after a fall
• How to reduce the risk of further falls

We deliver training courses across Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire and Essex, and can teach courses conveniently at your premises.

For quotes and bookings, please contact our team on 0300 790 6274 or at traineeast@eastamb.nhs.uk 

TrainEEAST,

East of England Ambulance Service

Hospital Lane

Norwich

Norfolk

NR6 5NA